Our team of Community Health Advocates (CHAs) are also trained Navigators with the Health Insurance Marketplace. A Navigator is an individual who is federally trained, certified, and able to help consumers as they look for health coverage options through the Marketplace. This may include helping individuals complete the Marketplace eligibility and enrollment process. Navigators provide information and services in a fair, accurate, and impartial manner.

This service is free. As Navigators, we can help you: 

• Understand what all those insurance terms mean, like, premium, deductibles, copays, co-insurance, and out-of-pocket maximums. 
• Help filter plans by your favorite doctors or needed prescriptions.
• Create or update an account on www.healthcare.gov. 
• Help understand the premium tax credits 
• Help compare plans
• Enroll in a plan. 

Our staff is also trained and familiar with other health insurance programs that rural residents may need to access, including but not limited to:

If you would like care coordination services for yourself or another consumer please call our Program Manager at 888-880-8242 x7 to schedule an appointment for assistance. Our team can answer questions, help you enroll, and assist with health insurance navigation (like finding a doctor, or comparing plans) over the phone, via virtual meeting platforms, or in-person. 

If a person is not eligible for these health insurance programs, a LORHN CHA can help link them with affordable medical care, screenings, and medicine without insurance. 

Help is also available in Spanish and Haitian Creole.

Espanol - (561) 545-4740

Haitian Creole - (561) 545-4989

This program is supported by the Centers for Medicare & Medicaid Services (CMS) of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $13,792,500 with 100 percent funded by CMS/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by CMS/HHS, or the U.S. Government.